The Pivot Point: Success in Organizational Change by Victoria M Grady & James D Grady

Author:Victoria M Grady & James D Grady [Grady, Victoria M]
Language: eng
Format: mobi
Publisher: Morgan James Publishing
Published: 2012-05-31T14:00:00+00:00

Dr. Bankston—9:00 a.m.

“Well, it seems that each of you did a good job of summarizing your organizational scenarios. When I went back to my room last night, I decided to do a bit more digging on my own; it’s taken me a bit more time to put all of this together than it has taken you. But the thing that has been on my mind is that there seems to be a common thread connecting all of you, and many of the others that attended this conference as well.

“In particular, I really sensed a connection between the problems we face and what Harvey was saying. So I called a young colleague who worked with Dr. Harvey. In her dissertation, she worked to extend the concept of anaclitic depression blues more specifically to organizational change, and in so doing she generated the Model of an Organizational Loss of Effectiveness (LOE). I wanted to see what connections, if any, she had found in her subsequent research. When I called her, I struck the jackpot, so to speak. In fact, she sent me an e-mail with a good summary of her information (for a copy of this e-mail, see Appendix C). I think I now have an explanation for many of the problems we have been concerned with at the conference and in our group. Perhaps I can explain on a preliminary level how these problems can be prevented, or at least minimized, in the future. Let’s see if I understand it well enough to explain it to you.

“Before I go too far, let me say that if she is right, and I think she may very well be, the difficulty that we all are having with our organizations and change can be summed up in one word—attachment. It is in our nature as humans to develop an attachment to things that we lean on for support, and we do not want to lose touch with those things. We learned a little about this last night with the Bowlby and Harvey reports, but it goes so much further than that.

“It is easy to understand the attachment between a mother and her child, or between spouses, or even with pets, for goodness’ sake. And when we lose one of these attachment ‘objects,’ we go through a period of mourning—it is expected, it is normal, and it is healthy. It now seems apparent that in an organization, we also form attachments, or become dependent on things. It may be obvious when we become attached to a boss, a colleague, or even a work group.

“The problem is that we do not just form attachments to pets or individuals or groups of people. We can form attachments to objects, tangible and intangible, that have become important to us and may even help us do our jobs. We can form attachments to a particular office space, a computer (like I did with my Betsy), and even the software that we use to do our reports. We can also

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